Frequently asked questions
How quickly do you reply to a request?
Our sales team replies within 24 business hours with the information, a quote or the steps to send you a sample.
Do you ship samples abroad?
Yes. We send 1 kg samples with a spec sheet to buyers in other countries. Shipping cost and method are arranged with each customer.
What information do you need for a quote?
Product (fine flavor or CCN51), estimated volume, destination country, preferred Incoterm and the date you need the cocoa.
Can I visit the cooperative?
Arrange your visit with our sales team and we will suggest dates and how to reach the collection center in Curimaná, Ucayali.